FAQs

To be a resident at River Bluff, individuals must be over the age of 18. Our facility primarily serves an older adult population, specializing in skilled nursing care and long-term care for those in need of ongoing medical support and assistance.

To be placed on the waiting list at River Bluff, please complete the admission application and return it to the Admission Coordinator. The application can be found under the "Contact Us" section of our website. Once your application is received, the Admission Coordinator will add you to the waiting list and notify the Power of Attorney (POA) when a room becomes available.

Applicants will undergo an assessment by our registered nurse, who will evaluate the individual's needs based on the date the application was submitted. Placement is determined by the nursing assessment and the facility's ability to meet the applicant's care requirements.

The following documents are required for admission:

• Guardianship or Power of Attorney (POA) documentation
• Insurance information (if applicable)
• Prescription details
• Medicare and Social Security cards

These documents must be presented at the time of admission to ensure a smooth transition into care.

River Bluff has a medical director and house physician who accept new patients. Residents may retain their current physician if credentialed with the facility. Keep in mind that if the physician does not come to River Bluff, the following may need to be provided by the responsible party:

• Residents must have a physical examination no more than 5 days prior to or on the day of admission.
• The physician must examine the resident at least every 30 days during the first 90 days after admission and at least every 60 days thereafter.
• Transportation to doctor appointments.

When preparing for admission, please consider bringing the following items for your loved one:

• Clothing suitable for the current season (limited storage space is available)
• Radio and/or TV (up to 36" flat screen)
• Personal hygiene items (generic brand items will be provided by the facility)
• All prescription medications must be given to the admitting nurse for administration. Please do not bring over-the-counter medications or powders.
• A recliner chair that meets Illinois fire code standards.
• Please refrain from bringing side tables, lamps, dressers, or area rugs.

All personal items will be inventoried and labeled by our Social Services team before being placed in the resident's room. We encourage bringing personal, home-like items to help make the space feel more familiar. Pictures may be hung on the wall to enhance the room's comfort.

In most cases, yes. We have a limited number of private rooms, typically used for residents with special care needs.

Room and board, nursing care, floor stock drugs and supplies, laundry services and in-house satellite TV system.

Laundry services are available and included in the daily room charge (laundry is done in hot temperatures so fabric selections should be considered). A washer and dryer are available in the therapy room for resident use. Or laundry may be done weekly by the family – please provide 2 containers for clean and soiled laundry.

All doors to the facility are alarmed. The main entrance is also monitored for code alert alarms. Residents who wander may have a code alert placed on them for safety. Staff are trained and procedures are in place for emergency situations.

Medicare A&B, Managed Medicare such as Humana and United Health care, Medicare supplemental insurances, Medicaid, and long-term care insurance.

No, we work closely with Medicaid for a smooth transition, but we are not part of Medicaid.

Yes, our business office is experienced and available to help guide you through the Medicaid application process.

Yes, but please check with the nurse prior to giving food as there may be diet restrictions. All snacks left in a resident’s room should be placed in a tightly covered container.

River Bluff is a smoke-free facility and smoking is not permitted.

Suggested visiting hours are 8:00am to 8:30pm. The front door automatically locks at 8:30pm, however, there is a phone stationed in the front entrance area to contact staff for entering. Directions are posted near the phone.

Yes, if the pet is clean and well-behaved. Animals must always be kept on a leash and must be current on vaccinations. Pets are not allowed in the dining areas when food is present. If a pet has an accident the owner is responsible for prompt cleanup.